VPN Setup

Set up Cloud1VPN on iOS with OpenVPN

Install OpenVPN, import your Cloud1VPN .ovpn profile, connect, and verify your public IP.

OpenVPN setup for iOS

Choose a VPN protocol

Before you begin

You need an active Cloud1VPN server configured for OpenVPN. Open My Servers and retrieve a personal .ovpn profile before importing it into your client.

Get your OpenVPN configuration

iOS setup

Connect with OpenVPN

Use an official OpenVPN client with the personal .ovpn profile generated for your Cloud1VPN server.

  1. Install OpenVPN

    Download and install OpenVPN Connect from the official OpenVPN client page.

    Open the official OpenVPN download page

  2. Download your OpenVPN profile

    Open My Servers, choose the OpenVPN server, and download its personal .ovpn configuration file. Do not share or edit the embedded credentials.

  3. Import the profile

    Open OpenVPN Connect, choose Upload File or Import Profile, and select the .ovpn file downloaded from Cloud1VPN.

  4. Connect

    Start the imported profile and approve any iOS request to create the VPN connection or install its network component.

  5. Verify your connection

    Wait for the client log to report a successful connection, then confirm that your public IP matches the Cloud1VPN server.

    Open What's My IP?

Frequently Asked Questions

iOS OpenVPN setup & troubleshooting

Why will the .ovpn profile not import?

Use OpenVPN Connect's Upload File or Import Profile action and select the unmodified .ovpn file. If a profile for the same server already exists, remove the stale copy before importing the replacement. Profiles copied through a rich-text editor or messaging app can be damaged, so download a fresh file directly from My Servers when import fails.

What does a TLS handshake timeout mean?

The client reached the connection stage but did not complete the secure exchange. Common causes are a stale server address, a blocked network path, an offline server, or a profile from before a rebuild. Retry on a different trusted network and download a fresh profile before editing transport or certificate fields.

Why does OpenVPN report a certificate verification error?

Confirm the iOS date, time, and timezone are correct, then replace the profile with a current download. Do not remove certificate-verification directives to make the warning disappear; they protect you from connecting to the wrong server.

Why am I being asked for credentials unexpectedly?

Use only the credentials or certificate behavior described by the Cloud1VPN profile. An unexpected prompt can mean the wrong profile was imported or an embedded credential is no longer valid. Do not guess with your Cloud1VPN account password unless the member area explicitly instructs you to use it.

OpenVPN says connected, but websites do not load. What should I check?

First open What's My IP?. If it loads with the Cloud1VPN address, the tunnel works and DNS is the likely problem. If it does not load, check routes, local firewall rules, and competing VPN or proxy software before changing the profile.

Why is my normal public IP still visible?

The client may have connected without installing the default route, or another network service may have higher priority. Remove duplicate profiles, disconnect other VPN clients, reconnect the Cloud1VPN profile, and verify the client log does not show a route-add failure.

Why does OpenVPN repeatedly reconnect or drop?

Mobile network changes and background restrictions can interrupt the transport. Reopen OpenVPN Connect, retry the imported profile, and check whether another always-on or on-demand VPN is taking control. Repeated TLS errors point back to the server path or profile; route errors after a successful connection point to the local network configuration.

What should I send support for an OpenVPN problem?

Include the iOS version, OpenVPN client version, Cloud1VPN server name, failure time and timezone, and the first relevant log error. Never send the .ovpn file, private key, certificate password, or account password.